X
We are open to treat all patients and so happy to be back! We began seeing patients on June 1, 2020, primarily for urgent and emergency care. We are now ready to move forward with more routine care appointments. We are working very hard to reschedule patients who had appointments canceled while we were closed and are moving toward a more regular schedule. We will do our best to run on schedule, but please be patient with us as we navigate this new normal.
If you had an appointment canceled during COVID-19, you can expect a call from our office. If you have an appointment scheduled in July, your appointment is still valid unless you’ve heard otherwise from our office. Of course, you are welcome to call our office at any time if needed.
Appointments will be managed to allow for social distancing between patients. This might mean that you are offered fewer options for scheduling your appointment. While many things have changed, one thing has remained the same: our commitment to your health. Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA).
You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
- We will call you to prescreen 24 hours before your appointment. This screening will be repeated when you arrive at the office to make sure there have been no changes.
- When arriving at the office, PLEASE REMAIN IN YOUR VEHICLE and call the office to let us know you have arrived. We will then come out to your car to screen your health and take your temperature. Or, you may be given instructions to proceed to the doorway of the office. Your vehicle has become the waiting room, so please be patient if we are not ready or not able to pick up the phone immediately upon arrival. If nobody answers your call, please leave a message on the answering machine letting us know that you have arrived. We will call you back or meet you at your vehicle with further instructions. This new protocol is in place to promote social distancing throughout the office and make sure the treatment areas are ready for you to be seated.
- Please put on a mask to enter the building and sanitize your hands. You will be escorted to the treatment room. Once in the treatment room, keep your mask on until instructed to remove it.
We are working very hard to maintain a safe environment for our patients and team. We look forward to seeing you very soon. Please call our office at (515) 965-0230 to schedule an appointment or with any questions.
If you would like to join our patient waitlist for when we re-open please fill out the following form:
Patient Wait List
